Last Updated: [Insert Date]
Welcome to DivePro Store! These Terms and Conditions govern your use of our website and services. By accessing diveprogear.com or making a purchase, you agree to be bound by these terms. Please read them carefully.
1. About Us
DivePro Store (“we”, “us”, or “our”) operates the website diveprogear.com, specializing in high-quality water sports gear including wetsuits, rash guards, and accessories for children and adults.
2. User Responsibilities
2.1 Account Information
When creating an account or making a purchase, you agree to:
- Provide accurate and complete information
- Maintain the confidentiality of your account credentials
- Notify us immediately of any unauthorized account activity
2.2 Acceptable Use
You agree not to:
- Use our website for any illegal purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of our website
- Use our products in ways that violate safety standards
3. Products and Services
3.1 Product Descriptions
We take care to accurately describe our products including:
- Children’s and adults’ wetsuits for various seasons
- Rash guards and quick-dry clothing
- Neoprene accessories and thermal gear
While we strive for accuracy, colors may vary slightly due to monitor settings.
3.2 Product Availability
All products are subject to availability. We may limit quantities and discontinue products without notice.
3.3 Intended Use
Our products are designed for water sports activities. Misuse may void warranties and compromise safety.
4. Orders and Payments
4.1 Order Process
Your order constitutes an offer to purchase. We reserve the right to:
- Accept or decline orders at our discretion
- Cancel orders for pricing errors or suspected fraud
4.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
You authorize us to charge the full amount to your selected payment method.
4.3 Pricing
Prices are in USD and exclude taxes/duties which may be applied at checkout.
5. Shipping and Delivery
5.1 Processing Time
Orders are processed within 1-2 business days (excluding weekends/holidays).
5.2 Shipping Options
- Standard Shipping: $12.95 via DHL/FedEx (10-15 business days)
- Free Shipping: For orders over $50 via EMS (15-25 business days)
Delivery estimates are not guaranteed and may vary by destination.
5.3 Shipping Restrictions
We cannot ship to certain Asian countries or remote regions.
6. Returns and Refunds
6.1 Return Policy
You may return most items within 15 days of delivery if:
- Items are unused with original tags/packaging
- You provide proof of purchase
6.2 Non-Returnable Items
For hygiene reasons, these cannot be returned unless faulty:
- Worn neoprene hoodies/sweats
- Worn thermal rash guards
- Rash guards removed from packaging
6.3 Return Process
- Contact us at [email protected] for return authorization
- Ship items to: DivePro Store Returns, 2044 Bullard Street, Montgomery, US 36106
- Customer pays return shipping unless error is ours
6.4 Refunds
Refunds are issued to original payment method within 5-10 business days after inspection. Original shipping fees are non-refundable.
7. Intellectual Property
All content on diveprogear.com (logos, text, images) is our property and protected by copyright. You may not:
- Reproduce, modify, or distribute our content without permission
- Use our trademarks without written consent
8. Liability Limitations
8.1 Product Use
We’re not liable for:
- Injuries from improper product use
- Damage from product modifications
8.2 Website Use
We’re not liable for:
- Temporary website unavailability
- Viruses from site use (though we implement security measures)
- Third-party content linked from our site
8.3 Maximum Liability
Our maximum liability is limited to the purchase price of the product in question.
9. Governing Law
These terms are governed by US law. Any disputes will be resolved in Montgomery, US courts.
10. Changes to Terms
We may update these terms periodically. Continued use after changes constitutes acceptance.
11. Contact Us
For questions about these Terms:
Email: [email protected]
Phone: [+1 (XXX) XXX-XXXX]
Address: 2044 Bullard Street, Montgomery, US 36106
Thank you for choosing DivePro Store – where we stand behind our products as firmly as we stand behind our customers in the waves!
